Ticket Terms & Conditions
Terms in the following document apply to anyone purchases a ticket to attend FlightSimExpo 2027, including both in-person and online attendees.
In this document, "you" means the person who has purchased a ticket to the Event, "we", "us" and "our" means or refers to FlightSimExpo Management Inc., "Event" means FlightSimExpo 2027, "Westgate" means the Westgate Las Vegas Resort & Casino, "Other Hotels" means other properties contracted by us, and "Event Venues" means locations at which the Event takes place, including the Westgate.
This document is current as of August 21, 2026, and applies to tickets purchased on or after that date.
Ticket Holder-Initiated Changes, Cancellations, and Refunds
In-Person Tickets
- In-person tickets are eligible for a 100% refund through April 30, 2027.
- Between May 1 and June 4, 2027, in-person tickets are eligible for a refund, less a $35 per-transaction administration fee.
- Beginning June 4, 2027, all in-person tickets are non-refundable.
Please email your request to change or cancel your ticket to info@flightsimexpo.com. Name changes are permitted at any time, at no charge.
Online-Only Tickets
Online-Only tickets are non-refundable at any time.
Pre-Purchased Merchandise
Pre-purchased merchandise, including shirts and Preflight Essentials Bundles, is non-refundable beginning May 1, 2027 and must be picked up on-site by 12pm on Saturday, June 12. Sunday-Only attendees may pick up shirts on Sunday, June 13.
Media Release
Photographers, videographers, and general media personnel will be at the Event. You consent to and authorize us, along with exhibitors, media partners, sponsors, and other organizations/persons attending the event, to use photographs, images, and any and all audio and video within which you may appear or be heard. Such media may be posted on our website and in print and marketing publications. You authorize this use without compensation or further explicit authorization.
Contact Information
We have the right to use contact information provided when purchasing a ticket. This includes sharing or obtaining information provided with current and prospective organizations that we have retained for the purpose of developing our event. This may include: our host hotels, Event Venues, online platforms we contract with to provide email or ticketing services, event planning consultants, and similar organizations. We will also share general demographic information with sponsors, exhibitors, and/or the public. However, personally identifiable information such as an email address will never be shared with a third party without consent, except a third party who we have retained as described above.
Your information may also be included in the conference’s electronic program and directory and in the official conference app. If you do not want to appear in these locations, please contact info@flightsimexpo.com with your request before May 1, 2027.
Contact information will be used by us for administration, communication, informational, and marketing purposes for the duration of this Event and in the future. FlightSimExpo does not retain credit card data.
In accordance with our Privacy Policy, you have the right to inquire about the data we have concerning you, and the right to request that data be removed. Please submit requests about contact information to privacy@flightsimexpo.com.
We do not distribute contact information except as described above and never sell personal information.
Badge Scanning
Attendee badges include a scanning mechanism that can be read only by authorized devices. The data encoded in this mechanism does not contain any personally identifiable information.
We will scan your badge at certain points during the event for the purposes of confirming your attendance and matching it to your ticket.
Exhibitors may also ask to scan your badge, but granting permission is entirely optional. If you choose to have your badge scanned, we will securely share your name, email address, and the basic contact details you provided when purchasing your ticket with that exhibitor. Having your badge scanned also serves as your opt-in to receive communications from that exhibitor, subject to their own communication and privacy practices.
Food and Beverage
Event Venues have the sole right for the distribution and sale of any and all food and drink (whether alcoholic or not). You will not sell, give away, or distribute any food or drink without our written consent.
Alcohol
The Event is governed by strict contract terms restricting the consumption or possession of alcohol to persons at least 21 years of age.
If you or anyone attending the event with you are under the age of 21, you agree that you and they will not consume or have possession of any alcohol and will not participate in any activities that are restricted to individuals of age (e.g., gambling).
Commissions and Other Payments
As part of our agreements with the hotel and other providers, which are designed to offer you and other attendees volume discounts, we may receive commission or other revenue-based payments.
Admission to FlightSimExpo
We reserve the right to refuse any person admission to the Event, for any reason, in our sole discretion and to remove you if your behavior is deemed inappropriate and no refund of ticket fees or attendance costs will be made. In the context of our online event, we reserve the right to remove, ban, or otherwise prevent you from participating in the online event for any reason, in our sole discretion. If you are refused entry to, or removed from, the Event, you will not be eligible for a refund of your ticket.
Postponement or Cancellation of the Event
We have sole discretion to postpone or cancel the Event at any time. You agree that we will have no liability to you for any losses resulting from any delay or cancellation, including any travel or hotel costs. Further, we are not required to provide any refund of your ticket should we cancel the Event.
Limitation of Liability
A ticket provides access to the online and/or in-person event venue and associated presentations/seminars only and does not include or involve other activities you may elect to participate in during your time at FlightSimExpo, including but not limited to the other activities, trips, tours, or excursions we may organize.
You hereby release, indemnify, and discharge us from any and all claims of whatever nature arising out of or related to participation in FlightSimExpo 2027 and any associated activities, tours, or trips we may organize. You agree to bear the costs of any injury or damage you may cause or suffer while participating, and agree that, at most, the liability to us will never exceed the value of the ticket purchased.
You are solely responsible for your personal belongings and possessions (like laptops or cell phones), brought to the Event.
You acknowledge and agree that we are not responsible for your personal safety or for any loss, injury or damage to you or your property, however caused. In all cases, you agree that our liability to you will be strictly limited to the amount paid for your ticket.